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Impossible to import this XML into google and othe

  • titan.groupe
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4 years 7 months ago - 4 years 7 months ago #3022 by titan.groupe
Hello,
I bought this module today but it didn't work, the module is installed into joomla 2.5, virtuemart 2.
I tried to import into kelkoo, pricerunner and many others sites and also google shopping (but miss informations message appear)

groupe-titan.fr/components/com_googlebasexml/googlebase.xml.txt
groupe-titan.fr/index.php?option=com_goo...exml&format=xml&id=1

Can you help me to import this XML catalog to price comparator


Waiting your reply
Last edit: 4 years 7 months ago by titan.groupe.

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4 years 7 months ago #3023 by boggler
Hello, can you explain to me what the problem is with importing the feed into Google shopping? It is designed to be compatible with the Google product feed specification so should work. The feed links do not show any errors. I do notice however that your feed is missing some information that Google require, you need to supply it. This includes the Google product type, and the gtin/mpn for each product. We explain this in the documentation here, please read it: https://www.spiralscripts.co.uk/FAQ/how-to-get-your-product-feed-accepted-by-google.html

As for Kelkoo and Pricerunner, the feed is designed specifically to target Google. These other sites have quite different product feed specifications, eg http://support.kelkoo.com/uk/pages.php?page=4451&menu= , the product feed is not intended to target these, so I cannot help you with this.

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4 years 7 months ago #3024 by titan.groupe
Replied by titan.groupe on topic Impossible to import this XML into google and othe
Hello,
Can you check if it is solve now.

And if yes keywords are correct for shopping research in google ?

Thanks

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4 years 7 months ago #3025 by boggler
Hello, you have not supplied the Google product category yet, it is important to do this. You can find the correct value for this in the Google product taxonomy here: http://www.google.com/basepages/producttype/taxonomy.fr-FR.txt

Choose the one which fits your site best, then copy and paste the entire value into the default Google product category in the GooglebaseXML options.

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4 years 7 months ago #3026 by titan.groupe
Replied by titan.groupe on topic Impossible to import this XML into google and othe
Hello, thanks for the reply but now Google say that i have wrong EAN number, but i do not use EAN number, i have only sku, how to solve it ?

Also i did like you ask i copy and past full line about door in category, i want clients find us with keyword porte d'entrée and porte blindée.

It will be ?


about EAN error

Veuillez vous assurer que la valeur correspond à un code UPC-A (GTIN-12), EAN/JAN (GTIN-13) ou GTIN-14 valide. En savoir plus


Exemples :

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4 years 7 months ago #3027 by titan.groupe
Replied by titan.groupe on topic Impossible to import this XML into google and othe
Can i have the support please.

I have problems with google category :
i put this : Quincaillerie > Matériaux de construction > Portes > Portes d'entrée

Like you ask me but google Merchant center do not accept.

Also i have encoding problem with the google category attribute.



Regards

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4 years 7 months ago #3028 by boggler
Hello, you cannot use an SKU for the EAN number, Google will not accept that. If you do not have EANs for your products then set the 'Use Identifier Exists Tag' option in GooglebaseXML, set this to 'yes'. It will tell Google that you do not have identifiers for your products.

For the Google product category it looks like there are invalid characters in the category you have chosen, I think it is a problem with the character encoding in the text file that Google provide. Google also supply an excel spreadsheet version, you can try using that to see if it is correct, you can download it here: www.google.com/basepages/producttype/taxonomy.fr-FR.xls

But it is fairly obvious what the problem is, I don't really know much French but even I can see that the category should be:

Quincaillerie > Matériaux de construction > Portes > Portes d'entrée

Why not try some common sense and use that?

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4 years 6 months ago #3042 by titan.groupe
Replied by titan.groupe on topic Impossible to import this XML into google and othe
Hello,
I need to be registered in "porte blindée" keyword of google shopping, like this google will list our products for Research Results of this product.

Actually still problem with GG Shopping it doesn't work, i want to send you screenshot of our accounts in GG Shopping parameters and your module parameters , can you say me what is wrong ?

I will also change like you say in your previous message

Regards

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4 years 6 months ago #3043 by titan.groupe
Replied by titan.groupe on topic Impossible to import this XML into google and othe
About category, i already for sure use it :
Quincaillerie > Matériaux de construction > Portes > Portes d'entrée

But doesn't solve the problem

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4 years 6 months ago - 4 years 6 months ago #3044 by boggler
The errors you are getting are to do with the missing gtin, brand and mpn information. But I see in your feed that you are supplying the brand and mpn, so this should be enough for Google. If you are still seeing this error then it is because Google has not yet re-crawled your feed, it does take them a few days to update their information. But this issue really is fixed so far as I can see.

There does seem to be a problem with the character encoding of the information that you supply for the google product category. It needs to use the UTF-8 encoding, it looks like the info that you are pasting in there does not use utf-8. I think that this may be a problem in Google's excel file. I will try to put the information into a utf-8 text file for you, so that you can copy and paste it directly into the feed options.
Last edit: 4 years 6 months ago by boggler.

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4 years 6 months ago #3045 by boggler
I have added a utf-8 encoded file with the category information.

But there does seem to be a general problem with the character encoding in your feed. I think that it would be a good idea for me to have a look at this directly. If you would like me to do this please send credentials for an admin account to me using the email address from which you received your order information, that is customers at spiral scripts .

It should certainly be possible to fix this.
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4 years 6 months ago #3047 by titan.groupe
Replied by titan.groupe on topic Impossible to import this XML into google and othe
Hello,
Google say me the problem comes because of xml.txt extension.

Google need only .xml

But your software do not generate such extension.

About google problem i fix it and now it's import correctly but product do not appear because of xml.txt extension is not support by google shopping

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