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Problems listing new supplement brand as a new seller?

  • depprussell
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  • Fresh Boarder
  • Fresh Boarder
1 year 4 months ago #8047 by depprussell

We are new to Amazon and we would like to sell our own brand of supplements.
We are at the process of ungating Health category, not registered yet with Amazon Brand, we don’t have online shop.
So we would list as a new product, with new EAN.
I came accross some other forum where a new seller could not list his new supplement, because Amazon do not accept new products ( new EANs) to this category. They just gated it without warning.
Is it true? Does anyone have problems with it?

Please help.

I didn't find the right solution from the Internet.

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1 year 4 months ago #8048 by boggler
I am sorry this is not something that we can assist you with, we can only supply support for our software.

This is really not something that I know anything about, I would think that your only way to resolve this would be to take it up with Amazon.

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