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Error Contacting Server

  • bryanearl
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6 months 16 hours ago #4084 by bryanearl
bryanearl created the topic: Error Contacting Server
I have gone through all your documentation and this still isn't working.

Using my Amazon AFFILIATE TRACKING ID, along with the AWS Access Key and Secret Key, I get this error:

AWS.InvalidAccountYour AccessKey Id is not registered for Product Advertising API. Please use the AccessKey Id obtained after registering at affiliate-program.amazon.com/assoc_crede...84-b610-5298ca464525

... I have deleted my keys, created new keys, etc but nothing changes.

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6 months 16 hours ago - 6 months 16 hours ago #4085 by bryanearl
bryanearl replied the topic: Error Contacting Server
I figured it out. I had to use the AFFILIATE keys, NOT the AWS keys.
Last Edit: 6 months 16 hours ago by bryanearl.

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6 months 9 minutes ago #4086 by boggler
boggler replied the topic: Error Contacting Server
The affiliate keys are AWS keys and require an account at aws.amazon.com, but the thing is that you need to have the account registered under the same email address as the affiliates account so that Amazon can link them. Otherwise you will get the error message you mentioned.

Unless Amazon have changed the process for registering them, in which case we will change the documentation. But I think that what I am saying is correct.

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5 months 2 weeks ago #4106 by boggler
boggler replied the topic: Error Contacting Server
I checked into this, and actually the process has changed. It used to be the case that you had to create an account at aws.com, now they have changed to a separate API which you can sign up to once you have signed up as an affiliate. I am glad they have changed, the old system was a bit of a nightmare.

The new process is described here: docs.aws.amazon.com/AWSECommerceService/...i-dg.pdf#becomingDev

If you already have an AWS account then you can still use it for the Product Advertising API, but I think that you do need to have the same email address for both accounts so that they can link them. Or you can migrate to the new product advertising API, the documentation explains how.

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1 week 4 days ago #8014 by athman8
athman8 replied the topic: Error Contacting Server
On my Ipad Revel is giving me the following error:"there was an error contacting the server. please check your network connection and try again."The Ipad is connectd to the internet and it's the only app not working. This has been going on for 6+ months even on : ShowBox VidMate Mobdro too .

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1 week 4 days ago #8015 by boggler
boggler replied the topic: Error Contacting Server
Hello, I am sorry but we have nothing to do with the Revel app, we are not the developers nor in any way associated. Therefore this in not something that we can assist you with.

I suggest that you contact the developer of the App.

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